Dollar Rent A Car Iceland late arrival policy
Airport locations
Reservations will be held for two (2) hours past the reserved pick-up time, except if you “contact us” to change your arrival time. Two hours after the reserved pick-up time the reserved vehicle will be made available to other customers. If you arrive at the locations later than two hours after the reserved pick-up time, we will try to provide a vehicle for you, however, availability cannot be guaranteed.
In case of a flight delay whereby the new arrival time is outside the pick-up locations opening hours, the location will remain open, provided the correct flight number is present in the reservation and the carrier or operator has notified of the delay and the new arrival time. Out of hours fee applies outside of opening hours.
Applies to the following locations:
- Keflavík International airport when arriving by flight
- Reykjavík domestic airport
- Akureyri domestic airport
NON - Airport locations
Reservations will be held for two (2) hours past the reserved pick-up time, except if you “contact us” to change your arrival time. Two hours after the reserved pick-up time the reserved vehicle will be made available to other customers. If you arrive at the location more than two hours after the reserved pick-up time the reserved vehicle will be made available to other customers. If you arrive at the location more than two hours after the reserved pick-up time, we will try to provide a vehicle for you, however, availability cannot be guaranteed.
If the location closes within that two hour period and you fail to pick up the vehicle, the reservation will expire at the closing time of the location.
Applies to the following locations:
- Keflavík International airport when not arriving by flight
- Reykjavik City office
- Akureyri down town office